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Evaluasi Usability Sistem Informasi Akademik Menggunakan Metode Cognitive Walkthrough (Studi Kasus: Siakad Universitas Merdeka Malang)

Kasendra, Andre (2024) Evaluasi Usability Sistem Informasi Akademik Menggunakan Metode Cognitive Walkthrough (Studi Kasus: Siakad Universitas Merdeka Malang). Undergraduate thesis, Fakultas Teknologi Informasi Universitas Merdeka Malang.

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Abstract

SIAKAD has an important role in managing academic information at universities, especially Merdeka University of Malang. However, the success of SIAKAD to provide satisfactory services to its users continues to be debated. Problems with usability or accessibility are one of the problems that SIAKAD users often face. Therefore, it is very important to evaluate the usability of SIAKAD in order to find out the weaknesses and strengths of the academic system. The purpose of this research is to find out how good the usability level of SIAKAD at Merdeka University Malang is. The method used in this research is a qualitative method with the Cognitive Walktrough method approach. The population in this study were students of class 2019 totaling 171 students, lecturers and administration of the Faculty of Information Technology, Merdeka University of Malang, and the sample in this study were 10 students, 5 lecturers and 1 administration using purposive sampling technique. The data collection instrument uses screen recording using Zoom from the task scenario that has been created and then completed by the respondent. The results of this study, namely from this usability test, show that there are still problems faced by respondents when using the SIAKAD website of Merdeka University Malang such as naming menus that tend to be similar which causes respondents to have difficulty finding the desired menu and websites that are not responsive because they cannot adjust to the screen layout when accessed using a cellphone so that it requires manual zooming which causes respondents to make mistakes when completing task scenarios

Item Type: Thesis (Undergraduate)
Additional Information: Andre Kasendra NIM: 19083000222
Uncontrolled Keywords: Usability testing, Cognitive Walktrough, Academic Information System
Subjects: Q Science > Q Science (General)
Q Science > QA Mathematics
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Fakultas Teknologi Informasi > S1 Sistem Informasi
Depositing User: fufu Fudllah Wahyudiyah
Date Deposited: 25 Mar 2025 06:24
Last Modified: 25 Mar 2025 06:24
URI: https://eprints.unmer.ac.id/id/eprint/4646

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