Nisa, Gifta Khairul (2023) Pengukuran Kinerja Manajemen Berbasis Sekolah Dengan Pendekatan Balance Scorecard Di Smk Al-Fattah Kalitidu. Masters thesis, Program Pascasarjana Universitas Merdeka Malang.

	Text Halaman Awal.pdf Download (351kB)
	Text BAB V.pdf Download (124kB)
	Text Daftar Pustaka.pdf Download (145kB)

Abstract

This study aims to describe the performance of school-based management using a balanced scorecard approach. This research focuses on the public sector which describes the performance of SMK Al-Fattah Kalitidu, Bojonegoro Regency, East Java. The method used is a quantitative descriptive. The sample in this study amounted to 112 respondents. The analytical tool used in this study used the SPSS software. The results showed that the performance from a financial perspective at Al-Fattah Kalitidu Vocational School in the 2021-2022 academic year was quite economical, quite efficient, and very effective. The customer aspect also shows that SMK Al-Fattah Kalitidu is in the very good category. While the internal business perspective includes two aspects, namely the aspect of innovation is in the very good category and after-sales service is in the good category. Also from a learning and growth perspective, Al-Fattah Kalitidu Vocational School is in a very satisfying category. This research provides an understanding of school success in managing financial aspects, customer service, internal business, and student learning and growth.

Actions (login required)

View Item