Nurazizah, Yonanda Putri (2021) Implementasi Program Pembayaran Pajak Melaluie-Filling (Studi Kasus di Kantor Pelayanan Pajak Pratama Malang Utara Berdasarkan Peraturan Direktur Jenderal Pajak Nomor PER-03/PJ/2015 tentang Penyampaian Surat Pemberitahuan Elektronik). Undergraduate thesis, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Merdeka Malang.

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Abstract

Malang City is an important part in the movement and growth ofdevelopment and economy in East Java. With a city label with a strategic role.according to the message conveyed by the President for the regions, Malang City has an important role in strengthening the creative economy industry because thecreative economy actors are very potential. consisting of PAD, Regional OriginalIncome (PAD) from the tax sector, the PAD optimization strategy carried out bythe Malang City government by improving PAD governance, improving servicequality, and increasing taxpayer compliance, one of which is the implementationof the Tax Payment Program through E-Filling. for State Civil Servants who usePersonal Taxpayer Income Tax and Corporate Taxpayer Income Tax. Theimplementation of the E-Filling Tax Payment Program is regulated by theDirector General of Taxes Regulation Number PER-03 / PJ / 2015 concerningSubmission of Electronic Tax Returns, so that the Tax Payment Procedure iscarried out easily, practically, does not require a long time for Taxpayers who usethe Program. Electronic SPT, especially E-filling Reporting through theapplication provided by the Directorate General of Taxes. Users of the E-FillingReporting Program are an effort to prevent taxpayers from experiencing delays inmaking tax payments which are carried out annually from January to March.Where in the implementation of the E-Filling Tax Payment Program, it must be inaccordance with what is the objective of the Electronic SPT for E-fillingreporting. The Directorate General of Tax Regulates, issues an Electronic SPTProgram to make it easier for taxpayers to pay taxes every year.The purpose of this research is to describe and analyze the implementationof the tax payment program through e-filling in the tax office of Pratama MalangUtara. The purpose of this research is to contribute ideas and theories about theimplementation of public policy through program intervention and activities.The research method used is descriptive qualitative research. Thetechniques used in data collection are interviews, observation, and documents.The technique used in data analysis is using data reduction techniques, datapresentation, and drawing conclusions. The chosen research location is accordingto the title of the thesis, namely: "Implementation of Tax Payment ProgramThrough E-Filling" Based on the Regulation of the Director General of TaxesNumber PER-03 / PJ / 2015 concerning Submission of Electronic NotificationLetters. The results of the research show that the implementation of the E-fillingTax Payment Program has been going well, however, there are several obstaclesand it is necessary to improve the technicalities in cooperation efforts.

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