Florado, Hendrikus Sabandri (2021) Pelaksanaan E-Samsat Dalam Mengurus Pajak Kendaraan Bermotor (Studi Pada Samolnas Berdasarkan Peraturan Presiden No 5 Tahun 2015 Tentang Penyelenggaraan Sistem Administrasi Manunggal Satu Atap Kendaraan Bermotor). Undergraduate thesis, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Merdeka Malang.

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Abstract

Central Kalimantan Province is the implementer of the "SAMOLNAS" program which is expected to be of interest and awareness of the people of Central Kalimantan in paying taxes. However, this program does not rule out the possibility that there will be obstacles, such as segmentation of internet users, which may not necessarily be used by all people, therefore this program is worried that it can only be used by certain groups, even though this program aims to make it easier for people to pay motor vehicle taxes. with the hope that people will pay motor vehicle taxes in order to further increase local revenue (PAD). The purpose of this study is to find out and explain how the use of E- SAMSAT in the community in managing vehicle taxes in the city of Palangka Raya and what problems are faced in the implementation of E-SAMSAT in the city of Palangka Raya. This study uses a qualitative research method with a descriptive approach. This research is located in the Regional Revenue Agency of Central Kalimantan Province and UPT-PPD/Samsat Palangka Raya City. The results of this study show that the implementation of E-SAMSAT in managing vehicle taxes in Palangka Raya City can be said to have not met the target of its implementation, which is still lacking in the system, in terms of the program it is actually good because the Samolnas program is expected and increases public awareness that they will obey pay the motor vehicle tax. Meanwhile, the supporting and inhibiting factors for the implementation of E- SAMSAT in the city of Palangka Raya. The supporting factor is that the service does not take too long to process the payment of motor vehicle tax. Furthermore, the inhibiting factor is the Samolnas system which is not yet fully perfect because there are still obstacles in the payment notification so that the payment data is not entered in the Regional Revenue Agency.

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