Varlan, Paulina Enjelika Putri (2024) Analisis Faktor Penerimaan Penggunaan Digital Payment Pada Generasi Z Di Kota Malang. Undergraduate thesis, Fakultas Teknologi Informasi Universitas Merdeka Malang.

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Abstract

The world has witnessed how rapid advances in information and communication technology can change human life and the global economic order. One of the latest technological advances is the payment system, namely e-wallet. This research uses the TAM method. The purpose of this study was to determine how the effect of ease of use, perceived usefulness, and attitudes towards use, on e-wallet user satisfaction. The population in this study includes e-wallet users which are in accordance with the criteria that have been determined in the study, with a sample size of 100 respondents. Where the results showed that there was a significant effecton Ovo e-wallet user satisfaction, while in the e-wallet Dana ease of use and attitude towards use had an effect on user satisfaction, while perceived usefulness had no significant effect on user satisfaction. This can be a comparison between ewallet Dana and Ovo where e-wallet Ovo has more influence on user satisfaction than e-wallet Dana in terms of perceived usefulness

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