Domi, Silvianus Iraniyanto (2024) Analisis Kelayakan Aplikasi Pengarsipan Surat Elektronik Di Kelurahan Danga Menggunakan Model Delone & Mclean. Undergraduate thesis, Fakultas Teknologi Informasi Universitas Merdeka Malang.

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Abstract

This study analyzes the success level of an email archiving application in Danga, Kota Mbay, East Nusa Tenggara, using the DeLone & McLean model. This research uses primary data collected through a survey method by distributing questionnaires to 19 respondents in Kelurahan Danga, which were then processed
using SPSS version 26. The results indicate that system quality and information quality do not have a significant impact on the use of the email archiving application. However, service quality has a significant impact on the use of the email archiving application, and the use of the application also significantly affects net benefits.

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