Damayanti, Febriyana Hesti (2022) PELAKSANAAN PELAYANAN PENYALURAN DANA PROGRAM KELUARGA HARAPAN (PKH) DALAM MENINGKATKAN KESEJAHTERAAN MASYARAKAT DI MASA PANDEMI COVID-19 (Studi Implementasi Kebijakan Berdasarkan Peraturan Menteri Sosial Nomor 1 Tahun 2018 di Desa Kendalpayak, Kecamatan Pakisaji, Kabupaten Malang). Undergraduate thesis, Fakultas Ilmu Sosial dan Politik Universitas Merdeka Malang.

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Abstract

At the end of 2019, right in December, Coronavirus disease 19 (Covid-19) began to hit all citizens of the world. Several countries have also gradually implemented strict rules such as lockdowns, Large-Scale Social Restrictions (PSBB) and have begun to emphasize rules for maintaining social distance between humans in interacting (Social Distancing) in order to avoid the transmission of Covid-19. Covid-19 is a virus that can spread quickly, the outbreak of Covid-19 into a pandemic has resulted in the economy declining from 5.07 percent to 2.97 percent. So that it has an impact on the rate of economic growth and a decline in the level of welfare of the community.
In realizing a prosperous Indonesian state, the Indonesian government first seeks to suppress the high poverty rate, especially during the Covid-19 pandemic. One of the government programs that can be expected to improve the welfare of Indonesia is the Family Hope Program (PKH), which is a program of providing conditional assistance to families or people identified as poor by the social welfare data and information center.
However, based on field facts that occurred in Kendalpayak Village in the implementation of PKH fund distribution services, problems often occur such as errors regarding the provision of assistance to those who are entitled, such as giving to families who can be considered economically capable. Delays in disbursing funds also often occur in the process of implementing PKH fund distribution services. So that the recipients of the assistance have difficulty in meeting their daily needs.
This study aims to describe and analyze the implementation of the Family Hope Program Fund Distribution Service (PKH) in Improving Community Welfare During the Covid-19 Pandemic (Study of Policy Implementation Based on Minister of Social Affairs Regulation Number 1 of 2018 in Kendalpayak Village, Pakisaji District, Malang Regency)”. by using Edward III's theory, namely communication, disposition, bureaucratic structure, and resources. The purpose of this research is to evaluate the implementation so that the Family Hope Program gets better.
The method used in this study is a qualitative research method with research procedures that produce descriptive data in the form of written or spoken words from people and observed behavior. Data collection techniques used in this study are interviews, observation, and documentation. The research location in this thesis is in Kendalpayak Village, Pakisaji District, Malang Regency with a total of 11 informants, with details of 3 village officials, 2 District PKH coordinators, 1 PKH assistant and 5 KPM people.
The results of the study in Kendalpayak Village, Pakisaji District, Malang Regency showed that the implementation of PKH Fund Distribution Services included PKH planning, initial meetings and PKH validation, determination of PKH KPM, distribution of PKH assistance funds, updating of PKH KPM data, verification of KPM commitments, PKH assistance. Sufficiently in accordance with the Minister of Social Affairs Regulation Number 1 of 2018. However, the communication that was established in the planning, initial meeting and validation, verification of commitments did not go well. Facilitators also need to increase their obligations according to SOPs because at the time of verifying commitments and updating data, they are very important in implementation and often become obstacles that can later make PKH not on target. The attitude of PKH facilitators is even more assertive in carrying out their obligations to beneficiary families in Kendalpayak Village. Furthermore, it is necessary to apply information technology in the implementation of the distribution of PKH funds to make services faster, more precise and accurate.

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