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Improving Electronic Document Control Approval Process Through E-Certification

Rahmat, R, Mohamad, Effendi, Jaafar, R, Saptari, Adi, Mohamad, N.A., Yuniawan, Dani ORCID: and Ito, Teruaki (2019) Improving Electronic Document Control Approval Process Through E-Certification. Journal of Advanced Manufacturing Technology (JAMT), 13 (1). pp. 33-44. ISSN 2289-8107 (E)

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This paper analysed factors that influenced the document rejection rate in a semiconductor manufacturing facility. One of the factors that affected document rejection rate was a wrongly written process parameter which caused failure in data extraction. This resulted in many processes on the manufacturing floor to be placed on hold, hence, delaying product delivery to customers. Through current approval workflow, specification writers are required to be trained and
certified prior to submitting any revised or new documents for approval. It is important to have the revised specifications approved on first time submission
to ensure prompt document update. Hence, the main idea of this work was to improve the approval workflow through reducing number of documents rejection rate during the approval process. This approval workflow was conducted through electronic certification using an electronic document management system (e-DMS). A 3-level electronic certification process for specification writers was introduced
to ensure that only certified writers could revise or edit any specifications. The new certification process was successfully implemented and the data were closely
monitored for the period of 6 months. The outcome showed 4% improvement on document rejection rate during the approval process. The number of documents submitted for approval within the same period was also increased by 28%.

Item Type: Article
Additional Information: Dani Yuniawan NIDN: 0004067501
Uncontrolled Keywords: Document Management System; Approval Workflow; Online Certification Process; Document Rejection Rate
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Divisions: Fakultas Teknik > S1 Teknik Industri
Depositing User: Rita Juliani
Date Deposited: 20 Jul 2023 13:53
Last Modified: 20 Jul 2023 13:53

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