Prawiranegara, Rizal Shalahuddin (2023) Peningkatan Kinerja Aparatur Sipil Negara (ASN) dalam pelayanan KTP (Studi Pada Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Bojonegoro). Undergraduate thesis, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Merdeka Malang.

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Abstract

The State Civil Apparatus (ASN) is a very important part in carrying out governance of government activities. So improving the quality of State Civil Apparatus (ASN) resources is very important and needs to be done in a planned, directed and sustainable manner. This can improve professionalism performance, as well as being able to have a good work ethic and have a high sense of responsibility by upholding ethics in serve the community well.
So with this research, the aim is to describe Employee Performance Improvement to find out whether there are indicators that influence improving employee performance services to the community. In this research the problems raised are to influence employees to further improve performance and produce the best service for the community as is the main task of the apparatus. State Civil Service (ASN).
This type of research uses qualitative research with a descriptive analysis approach. The research focus comes from the sources studied and from the data obtained. The techniques used in data collection are interviews, observation and documentation. The techniques used in analyzing data are data collection, condentation, data display or data presentation, and conclusion drawing or verification. The location taken by the researcher was at the Bojonegoro Regency Population and Civil Registration Service. The location of this research was carried out at the Bojonegoro Regency Population and Civil Registration Service, Jl. Patimura No.26-A, Sumbang, Bojonegoro District, Bojonegoro Regency, East Java 62115. The researcher's reason for choosing this location is because the Population and Civil Registration Service of Bojonegoro Regency is a provider of public services that are categorized as very good, proven by the award certificate that has been received. The results of the research show that improving the performance of the State Civil Apparatus (ASN) has been going well, but there are a few obstacles that need to improve strategies or techniques in collaborative efforts. Keywords: Improvement, Performance, State Civil Apparatus (ASN), Population Service and Civil Registration of Bojonegoro Regency Law of the Republic of Indonesia.

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