Lieubun, Korneles Reymundo (2024) Perancangan UI/UX Pemesanan dan Pembayaran Berbasis Aplikasi Mobile Menggunakan Metode User Centered Design Dengan Menggunakan Parameter ISO/IEC 9126 Pada Sablon Kei T-Shirt. Undergraduate thesis, Fakultas Teknologi Informasi Universitas Merdeka Malang.

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Abstract

Digitalization is a crucial breakthrough for conventional businesses to compete in domestic and international markets. The implementation of digitalization requires online payment and ordering systems that replace traditional methods with cashless transactions via the internet. Optimal design of User Interface (UI) and User Experience (UX) is essential for the convenience of using the application. The User Centered Design (UCD) method places users at the center of the design process, utilizing interview and evaluation techniques to ensure the design meets user needs, thereby reducing the likelihood of errors and development costs. The ISO/IEC 9126 standard is used to assess software quality based on aspects such as functionality, reliability, efficiency, and portability. Research indicates that the UI/UX design for ordering and payment on Sablon Kei T-shirt is appropriate, based on testing with 32 potential users aged 25-30 years in Langgur, Southeast Maluku. The questionnaire employed
ISO/IEC 9126 parameters, focusing on functionality and usability dimensions, yielding results of 93.12% for functionality and 93.46% for usability. This demonstrates that the UI/UX design has met user needs in terms of suitability, accuracy, security, and compliance with standards, as well as being easy to understand, learn, operate, attractive, and meeting applicable usability standards. The overall functionality and usability score is 93.29%, which falls under the excellent category

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