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Social media marketing impact on Gen Z's brand engagement, awareness and image

Kusuma, I Gede Wahyu Artha, Endayani, Fatmasari, Krisnanto, Aditya Budi and Khouroh, Umu ORCID: https://orcid.org/0000-0001-8543-9044 (2024) Social media marketing impact on Gen Z's brand engagement, awareness and image. Manajemen dan Bisnis (MABIS), 23 (2). pp. 480-490. ISSN ISSN: 1412-3789 ; e-ISSN: 2477-1783

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Abstract

The research aims to advance our understanding of the realm of social media marketing and how these dynamics influence consumers' engagement with brands and subsequently shape brand awareness and brand image. The
research methodology utilized a rigorous quantitative approach, systematically gathering and analyzing numerical data through structured surveys and statistical techniques to uncover patterns, measure variables, and derive objective
conclusions. Respondents consist of people in Bali who used social media to connect with the brand. The total number of respondents for this study is 138. they were particularly used for hypotheses testing. Elements of social media marketing, particularly entertainment and trendiness, play a more significant role in fostering Consumer-Brand Engagement. Additionally, Consumer-Brand Engagement has a notable impact on brand awareness and brand image.

Item Type: Article
Additional Information: Fatmasari Endayani NIDN: 0713069301
Uncontrolled Keywords: brand awareness, brand image, consumer brand engagement, generation z, social media marketing
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > S1 Manajemen
Depositing User: Rita Juliani
Date Deposited: 01 Dec 2024 10:30
Last Modified: 01 Dec 2024 10:33
URI: https://eprints.unmer.ac.id/id/eprint/4240

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