Apriyanto, Gaguk ORCID: https://orcid.org/0000-0002-0670-0302 and Firdiansjah, Achmad (2019) The Implementation of Performance Assessment Model onPension Fund byModifiedBaldrige Assessmentas an Attempt towards Good Pension Fund Governance. IOSR JOurnal of Business and Management (IOSR-JBM), 21 (2). pp. 53-60. ISSN 2278-487X

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Abstract

This study aims to formulate and implement performance assessment model on Pension Fund by
making some modifications on Baldrige AssessmentMethod that is adjusted to the condition of Pension Fund A
in order to realize Good Pension Fund Governance. This study was designed using case study analysis. The site
of the study was done on Pension Fund A.Furtermore, the informants in this study include the elements of
employers, the element of supervisory board, the element of Pension Fund administrators, the element of
Pension Fund participants both active and passive, as well as the financial services authority as the regulator.
The result of this study was a formula of Modified Baldrige Assessment, which includes the parameter of
leadership, strategic planning, stakeholders focus, measurement, analysis, and knowledge management,
workforce focus, standard operational procedure focus,result, just and fair distribution of welath and
power.Performance assessment reveals that the performance of Pension Fund A is excellent. However, there are
elements of hegemony and domination by employers, administrators, and the regulator.
Keywords: ModifiedBaldrige Assessment, Good Pension Fund Governance.
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