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Quality of Service to Tourist Loyalty in Tumpak Sewu Tourism Destination, Lumajang Regency

Arinta, Ilham Dwi, Supriadi, Bambang ORCID: https://orcid.org/0000-0002-3377-7065 and Roedjinandari, Nanny (2022) Quality of Service to Tourist Loyalty in Tumpak Sewu Tourism Destination, Lumajang Regency. East African Scholars Journal of Economics, Business and Management, 5 (7). pp. 185-188. ISSN 2617-4464 (Print) | 2617-7269 (Online)

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Abstract

Tourist loyalty in Tumpak Sewu is influenced by service quality, this study aims to determine the effect of service quality on tourist loyalty, the population in this study amounted to 1000 respondents and the sample in this study amounted to 100 people who were determined using the Slovin formula, the analytical method used was descriptive analysis and multiple linear. The results of this study indicate that service quality has a positive effect on tourist loyalty partially and significantly in Tumpak Sewu tourism.

Item Type: Article
Additional Information: Bambang Supriadi NIDN: 0709056601
Uncontrolled Keywords: Service Quality, Tourist Loyalty
Subjects: G Geography. Anthropology. Recreation > GV Recreation Leisure
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > S1 Manajemen
Depositing User: Rita Juliani
Date Deposited: 22 Feb 2024 03:48
Last Modified: 14 Mar 2024 03:21
URI: https://eprints.unmer.ac.id/id/eprint/4054

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