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Need analysis of English language usage for Tourism university students

Anam, Mochammad Musafa ul and Rachmadian, Aprilia (2020) Need analysis of English language usage for Tourism university students. EnJourMe (English Journal of Merdeka) : Culture, Language, and Teaching of English, 5 (2). pp. 178-187. ISSN 2502-5740

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There are 5 fundamental competencies that need to be acquired by all labors in tourism industry, one of them is communication. As an international language, English is still be chosen as a tool for communicating, negotiating, and interacting between laborers as well as customers or tourists. Thus, the development of English communication needs to be seemed as a mandatory thing for any tourism student, just before he/she is being involved in the real tourism sector. Need analysis is required. This is a Need Analysis study that generally employs a quantitative approach. A questionnaire was used to collect data in which the questionnaire was divided into two categories, 8 questions were formed as a checklist where 14 others were formed as 5 rating Linkert-scale questions. Mean and Standard Deviation were employed to calculate the need of English skills by tourism students. Whereas, Standard Deviation (SD) was employed to calculate the distribution of the scores gained by the respondents. Frequency (f) and percentage (%) were used to calculate the functions and problems of English usage by students in the tourism sector. The result shows that all language skills in English are needed for tourism students. Yet, in order to achieve the goal of providing an excellent service to tourists, it will need a well-prepared program and syllabus that may employ the internet as a source of information since the internet was the most popular reading source for tourism students.

Item Type: Article
Additional Information: Mochammad Musafa’ul Anam NIDN: 0715089301 Aprilia Rachmadian NIDN: 0726049102
Uncontrolled Keywords: English Skills Development; Need Analysis; Tourism University Students
Subjects: G Geography. Anthropology. Recreation > GV Recreation Leisure
L Education > LB Theory and practice of education > LB2300 Higher Education
P Language and Literature > PE English
Divisions: Program Diploma Kepariwisataan > D3 Usaha Perjalanan Wisata
Depositing User: Rita Juliani
Date Deposited: 30 Mar 2023 04:57
Last Modified: 30 Mar 2023 04:57

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