Shodiq, Arroifi Fikri, Hidayatullah, Syarif ORCID: https://orcid.org/0000-0002-6085-0993 and Ardianto, Yusaq Tomo (2018) Influence of Design, Information Quality and Customer Services Website on Customer Satisfaction. International Journal of Scientific and Engineering Research, 9 (12). pp. 746-750. ISSN ISSN 2229-5518
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Abstract
This exploration is to discover to break down the impact of Website Design, Information Quality, Customer benefit on Customer Satisfaction. The populace in this investigation is AXA General Insurance clients in Malang inspecting utilizing a base example system of the quantity of tests in this examination 50. The aftereffects of this investigation show that Website Design and Custumer Services significantly affect Customer Satisfaction while the Information Quality variable does not fundamentally impact Customer Satisfaction.
Item Type: | Article |
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Additional Information: | Syarif Hidayatullah NIDN: 0731057101 |
Uncontrolled Keywords: | Website Design, Information Quality, Customer administration to Customer Satisfaction |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management T Technology > TK Electrical engineering. Electronics Nuclear engineering |
Divisions: | Fakultas Ekonomi dan Bisnis > S1 Manajemen |
Depositing User: | Rita Juliani |
Date Deposited: | 26 Jan 2023 12:57 |
Last Modified: | 26 Jan 2023 12:57 |
URI: | https://eprints.unmer.ac.id/id/eprint/2972 |
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