Farani, Yasmin, Musthofiyah, Uning and Lestari, Erma (2019) Teaching Adult Learners Class : Developing Conversation Materials to Equip Go-Jek Drivers with Sufficient English. In: The International English Language Teachers and Lecturers Conference 2019, October 12-13, 2019, Malang, Jawa Timur.

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Abstract

This qualitative research has one main objective; that is to develop teaching materials in the form of handouts. As the primary instruments, the researchers provided questionnaires and did interviews Go-Jek drivers, to be precise they were GoRide and GoCar drivers. Go-Jek: Ojek Taxi, Booking, Delivery and Payment is an online application created PT. Aplikasi Karya Anak Bangsa which specializes in ride-hailing and logistics. As for the respondents, the researchers decided to involve random GoRide and GoCar drivers to fill the preliminary questionnaires and to be interviewed regarding the service to the foreign customers. Thus, the data are in the forms of written data (filled questionnaires) and data taken from the interviews. Furthermore, to develop the materials, the researchers will use Grave’s framework of material development procedures. Apart from the research, to support Community Service Program at University of Merdeka Malang, the researchers are planning to use the results of this R&D research to voluntarily train GoRide and GoCar drivers in Malang City to be able to use daily English conversation in order to sufficiently communicate with foreign customers.

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