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Items where Author is "Wijaya, Surya Sukmana"

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Thesis

Wijaya, Surya Sukmana (2006) Analisis pengaruh faktor-faktor kualitas pelayanan terhadap kepuasan pelanggan pada PT. Pos Indonesia (Persero) (studi pada pelanggan tetap pengguna jasa PT. Pos Indonesia (Persero)). Undergraduate thesis, Fakultas Ekonomi dan Bisnis Universitas Merdeka Malang.

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