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Items where Author is "Sulistyowati, Dewi"
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Thesis
Sulistyowati, Dewi (2006) Analisis pengaruh faktor kualitas pelayanan terhadap kepuasan pelanggan pada PT. PLN (Persero) area Malang. Undergraduate thesis, Fakultas Ekonomi dan Bisnis Universitas Merdeka Malang.