Article

Suharnoko, Dwi, Chayatin, Umi and Dinata, Chandra ORCID: https://orcid.org/0000-0002-1000-4457 (2018) Pergeseran Paradigma Pada Layanan Perijinan Melalui New Model Service Berbasis Citizen Centric. Journal of Public Administration and Local Governance (JPALG), 2 (1). pp. 1-14. ISSN 2614-4441

Suharnoko, Dwi, Chayatin, Umi and Dinata, Chandra ORCID: https://orcid.org/0000-0002-1000-4457 (2018) New public service based on citizen centric on Malang licensing services in era of decentralization. RUDN Journal of Public Administration, 5 (3). pp. 256-271. ISSN 2312-8313 (Print) ; 2411-1228 (Online)

Conference or Workshop Item

Suharnoko, Dwi, Chayatin, Umi and Dinata, Chandra ORCID: https://orcid.org/0000-0002-1000-4457 (2018) Adaptasi Layanan Perijinan Berbasis Teknologi Berparadigma New Public Service Dalam Meningkatkan Kualitas Layanan Dengan Citizen Centric. In: Seminar Nasional Sistem Informasi Fakultas Teknologi Informasi – UNMER Malang, 9 Agustus 2018, Universitas Merdeka Malang.