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Items where Author is "Kurniawan, Bayu"
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Thesis
Kurniawan, Bayu (2020) Pengaruh inovasi layanan terhadap kepuasan pelanggan melalui reputasi perusahaan dan nilai pelanggan provider internet indihome di Jawa Tengah. Doctoral thesis, Program Pascasarjana Universitas Merdeka Malang.