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Thesis
DAIWOKAS, ARIMAS DWI UTARI (2023) Pengaruh Kualitas Pelayanan (Tangible, Reliability, Responsivenes, Assurance, Empathy) Terhadap Kepuasan Nasabah Pinjaman Kredit Kur Pada Bank Bri Unit Klojen Kota Malang. Diploma thesis, Fakultas Ekonomi Dan Bisnis Universitas Merdeka Malang.