Kartika, Firlia Candra and Damaika, Yonathan Alfapri (2023) Job analysis and employee competency mapping based on job description. Psikostudia Jurnal Psikologi, 12 (3). pp. 393-400. ISSN p-ISSN: 2302-2582; e-ISSN: 2657-096

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Abstract

Job description is important for a company. On division APU & PPT in one of the private banks in Surabaya, there is a gap between the job descriptions written in the documents and those carried out by office holders in the field, causing office holders to feel confused in carrying out work, which affects the productivity of office holders, and there is no competency standards for each position in the APU&PPT division. The purpose of this research is to reduce the gap between written job descriptions and job descriptions in the field and to provide competency standards for each position. This research is qualitative research with a variety of case studies. The methods used to gather data in conducting job analysis are interviews, observation, and literature studies. The results of this study indicate an improvement in job descriptions and competency mapping required by each position in the APU & PPT division. The results of this study can be used by companies as job description documents and job competency standards.

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