Nikmah, Azimatun, Firdiansjah, Achmad, Supriadi, Bambang ORCID: https://orcid.org/0000-0002-3377-7065 and Natsir, Mohkhamad (2021) The Role of Work Motivation as Mediation between Workload and Health Employees Performance During the COVID-19 Pandemic at Public Health Centers, Indonesia. IOSR Journal Of Humanities And Social Science (IOSR-JHSS), 26 (6(8)). pp. 6-14. ISSN 2279-0837

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Abstract

The performance of health employees emerged as a consequence of community demands for excellent health services, especially during the COVID-19 pandemic. Therefore, the performance of health workers must continue to be improved to contribute professionally in efforts to prevent and control COVID-19 in society. Efforts to improve the performance of health workers can be done by analyzing the influencing variables. The purpose of this study was to analyze the role of work motivation as a mediation between workload and the performance of health workers at Public Health Centers in Pasuruan City. The design of this study used a causality design with a quantitative approach. Descriptive data analysis techniques and SEM. The sample in this study were 99 health workers (doctors and nurses) who are closely related to the task of preventing and controlling COVID-19 at Public Health Centers in Pasuruan City. In this study, the results show that 1) workload has a significant effect on performance, 2) workload has a significant effect on work motivation, 3) work motivation has a significant effect on performance, and 4) work motivation acts as a mediator between workloads to performance of health workers.

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