Solikhin, Agus, Triatmanto, Boge and Supriadi, Bambang ORCID: https://orcid.org/0000-0002-3377-7065 (2021) Organizational Commitment And Citizenship Behavior's Organizational To Mediate The Influence of Organizational Culture On The Performance of Sahid Group Hotel Employees In Solo Indonesia. International Journal of Economics and Management Studies, 8 (7). pp. 48-58. ISSN 2393 – 9125

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Abstract

The purpose of this study is to analyze the influence of organizational culture on organizational commitment, OCB, and employee performance of the Sahid Hotel Group in Surakarta City and to analyze the influence of organizational culture on employee performance when mediated by organizational commitment and OCB. The population of this study is the employees of Hotel Sahid Jaya, Hotel Sahid Kusuma, and Hotel Sahid Griyadi in Surakarta, amounting to 291 employees with a sample size of 168 employees, and respondents were selected using a simple random sampling technique. The data analysis technique used was Structural Equation Modeling (SEM). The results showed that the employees of Hotel Sahid Jaya, Hotel Sahid Kusuma, and Hotel Sahid Griyadi in Surakarta City would have a good performance if the culture developed in the organization is good. Employees of Hotel Sahid Jaya, Hotel Sahid Kusuma, and Hotel Sahid Griyadi in Surakarta City will have organizational commitment if the culture developed in the organization is good. The application of organizational culture to employees of Hotel Sahid Jaya, Hotel Sahid Kusuma, and Hotel Sahid Griyadi in Surakarta City as a sharpening of values, beliefs, and attitudes can increase organizational citizenship behavior. The high attitudes and work results in terms of quantity achieved by employees of Hotel Sahid Jaya, Hotel Sahid Kusuma, and Hotel Sahid Griyadi in Surakarta City in carrying out their duties are influenced by organizational commitment. The high attitudes and work results in quantity achieved by employees of Hotel Sahid Jaya, Hotel Sahid Kusuma, and Hotel Sahid Griyadi in Surakarta City in carrying out their duties are influenced by organizational citizenship behavior. An organizational culture that is implemented through consistency contributes to affective commitment, and employees who have an affective commitment will improve employee performance. The organizational culture that is implemented through consistency contributes to sportsmanship, and employees who have sportsmanship will improve employee performance.

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