Alawi, Zaki, Ardianto, Yusaq Tomo and Sisharini, Nanik (2021) Analysis of the effect of internal control systems, system quality, and user satisfaction in userperformance of e-planning applications case study in Kediri Regency, Indonesia. International Journal of Innovative Science and Research Technology, 6 (2). pp. 736-740. ISSN 2456-2165

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Abstract

The implementation of the regional development system is a requirement of every region, so that the performance of Regional Apparatus Employees as the users of e-Planning applications influence regional development planning. This study wants to analyze the effect of Internal Control Systems, System Quality, and User Satisfaction on User Performance of e-Planning Applications in Kediri Regency. Using quantitative methods and data collection techniques with a
questionnaire to respondents, amounting to 37 users. The
research data were analyzed using the Multiple Linear
Regression method using the SPSS application. The
results showed that the Internal Control System, System
Quality and User Satisfaction simultaneously affect the
User Performance of e-Planning Applications in Kediri
Regency based on the statistical f value of 6.407 which is
greater than (f table) 4.20. Partially, the Internal Control
System has no effect on User Performance based on a
statistical t value of 0.026 which is smaller than (t table)
2.03. System Quality and User Satisfaction have an effect
on User Performance based on the t statistical value of
3.052 and 2.809, which is greater than (t table) 2.03.

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