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The Mediating Role of Organisational Change on the Impact of Organisational Resilience on the Performance of Hospitality Industry Organisations in Indonesia

[error in script] (2020) The Mediating Role of Organisational Change on the Impact of Organisational Resilience on the Performance of Hospitality Industry Organisations in Indonesia. International Journal of Innovation, Creativity and Change, 14 (3). pp. 923-927. ISSN 2201-1323

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Abstract

The purpose of this study is to test and prove empirically the ability of organisational change to mediate the effect of organisational resilience on improving organisational performance in the hospitality industry. The population of this research is star hotels in Indonesia involving 216 managers as respondents. The research sample was determined using proportional random sampling. The data of this study were analysed using SEM (Structural Equation Model). The results of this study revealed that hospitality organisation performance can be improved when the organisation makes changes. This will trigger hospitality organisations to become more flexible. This means that organisational resilience has a significant ability to mediate the influence of organisational change on improving organisational performance in the hospitality industry

Item Type: Article
Additional Information: Boge Triatmanto NIDN: 0723036601
Uncontrolled Keywords: Organisational performance, Organisational change, Organisational resilience.
Subjects: G Geography. Anthropology. Recreation > GV Recreation Leisure
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > S1 Manajemen
Depositing User: Rita Juliani
Date Deposited: 04 Jul 2021 16:27
Last Modified: 02 Dec 2021 06:12
URI: https://eprints.unmer.ac.id/id/eprint/775

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